How onsite care and data-driven
programs save millions.
Jan. 30, 2013 — Crowne Consulting Group and CareHere joined the nation’s top benefits experts this week at the Health Benefits Conference & Expo (HBCE) in Clearwater, Florida. In addition to being featured exhibitors at the conference, CareHere’s Director of Strategic Development, John Watson, joined Pasco Schools and Med-Vision LLC in offering a dynamic presentation on how to save money through onsite care and data-driven programs. Rather than passing rising health costs on to employees, CareHere and Med-Vision helped Pasco County schools discover an innovative approach to cut costs by enhancing healthcare for its more than 8,000 employees. By coupling onsite health and wellness centers with customized wellness programs to engage employees, Pasco County schools flattened prescription drug costs and reduced health costs nearly 5 percent, saving more than $2 million in 2011. Mary Tillman, Pasco Schools’ Director of Employee Benefits, discussed the financial value of boosting employee health. Med-Vision’s Vice President, Connie Gee, explained how health data analytics and wellness planning is crucial to controlling costs, and John Watson of CareHere highlighted the implementation and long-term benefits of Pasco Schools’ CareHere health centers. For more information about Health & Wellness Centers, e-mail email@example.com.
Pasco school district clinics
bring big health care savings
By Jeffrey S. Solochek, Times Staff Writer
Newspaper Article Tampa Bay Times
Jan. 26, 2013
Dade City — Lose weight.
Rita Mitchell had heard the words many times before.
But it wasn’t until the Cox Elementary School prekindergarten teacher got the advice during a health risk assessment at the Pasco County school district’s wellness center that she took the message to heart. Mitchell learned she was at risk for diabetes, and heard loud and clear what ignoring the signs could mean.
“It was enough to get my attention,” she said. “This thing, if left unattended, it can kill you. She told me to lose weight. I’ve been hearing that for years. But it was like, hello.”
Flash forward a year, and Mitchell is a new woman.
“I just turned 50, and I lost 50,” she said. “I am excited.”
Her success mirrors that of many other district employees, and of the health clinic program that the school district introduced two years ago.
The School Board approved spending about $1.5 million a year to operate three school-based clinics, offering free appointments and medications, in addition to preventive wellness programs for employees. The idea was that the district would save money in the long run by reducing insurance claims and related expenses.
Last year, the district saw its claims drop by more than $2 million, with per-employee costs down by nearly 5 percent. Its rates did not increase as much as expected, allowing the board to use savings to reduce the number of furlough days imposed on employees.
Its focus on diabetes care resulted in a 34 percent decrease in related claims, and the district saw a 26 percent increase in diabetes patients actually getting the monitoring tests they need. Its efforts on weight reduction, expected to net about 1,000 pounds among participants, totaled a loss of 3,800 pounds by those employees.
Use of the centers has been so strong, in fact, that the district is considering opening two others, as well as a center focused on occupational health and physical therapy. District benefits director Mary Tillman said they had to add staff to the centers over the summer to meet the growing demand.
With medical costs rising, Tillman said, the only real way to cut expenses is to get people healthy. Making visits convenient and affordable, while focusing on managing chronic illnesses and catching problems before they get out of hand, has allowed the district to make such strides.
“I’m very proud of our wellness centers,” said School Board chairwoman Cynthia Armstrong, who sits on the district health and wellness incentives committee. “I really feel like it’s been a win-win situation for the district and the employees.”
Armstrong said she and her husband both take advantage of the services the clinics offer, and can see firsthand the benefits. Other districts have started looking at Pasco as a model, she added, as they consider establishing their own wellness programs….See Tampa Bay Times for this full story.
GOVERNMENT LEADERS ACROSS CENTRAL FLORIDA GATHER FOR CROWNE’S SUMMIT ON INNOVATIONS FOR ONSITE HEALTHCARE
Cities and school districts met with Crowne Consulting Group for a Summit on Jan. 15 to assess the growing number of employee health and wellness centers.
Jan. 23, 2013 (Ocoee, Fla.) – Central Florida has become a hub of innovation in employee healthcare. Since 2008, onsite employee health and wellness centers have been popping up across Florida and pushing down employer healthcare costs.
Last Tuesday, government representatives met to discuss the benefits they’ve reaped from implementing onsite care centers. They also formed strategies to enhance care by sharing healthcare center access with neighboring municipalities.
Attendees of the 1st Annual Crowne Summit included, the School District of Lake County, City of DeLand, City of Kissimmee, City of Leesburg, City of Lake Mary, City of Mount Dora, City of Ocala, City of Ocoee, City of Oviedo, and City of Sanford. All entities are working with Crowne Consulting Group and CareHere to manage onsite employee health and wellness centers.
Crowne Consulting Group, Inc., an employee benefits consulting firm, is co-administrators of more than 25 health centers throughout Florida, helping Tennessee-based partners CareHere, LLC surpass a milestone of 100 centers nationwide.
Onsite health and wellness centers help employers cut health costs through onsite medical care and wellness programs. Health center services typically include primary care, occupational services, pharmacy, disease management, x-rays, and wellness services along with the employee benefits of zero copays, free screenings, free generic prescriptions, and increased physician face-time.
All centers are staffed by a physician and other supporting medical staff. In addition to providing primary care, chronic disease management and medication, the centers also focus on providing health risk assessments (HRAs), which is a short health examination with blood draw to assess a patient’s risk for diseases and conditions.
Mitigating risks early and keeping employees healthy have prompted positive financial results, including: 10 percent reductions in plan costs, 15 percent decreases in prescription costs, drastic reductions in sick time, and millions of taxpayer dollars saved.
“We’ve saved over $3M since opening our health center,” said Robert Frank, City Manager for Ocoee, which is approaching its five-year anniversary for onsite care for its 350 employees.
Jerry Boop, Finance Director for the City of Oviedo, spoke of similar results. “Crowne has left their footprint on our organization. The City’s healthcare costs are down significantly and are currently trending around 3 percent. We all know that’s a huge accomplishment.”
And they’re not alone. The City of Ocala’s team thanked Crowne for helping them to improve efficiency in a tough economy. The center is one of “our crown jewels,” according to Catherine Cameron, Assistant City Manager. The City saved enough money to go from fully-insured in 2009 to being self-insured within a year of opening its doors.
“Prior to opening the clinics, our premium increases were trending around 10 percent annually. Since we put in the clinics, we’ve been able to keep that down consistently to just 2 percent,” said Jared Sorensen, Director of Human Resources and Risk Management for Ocala.
“We also utilized CareHere’s wellness program last year and tied an incentive program to our premiums so that those completing HRAs and following up with doctor care benefited from lesser premiums. This has provided great success in identifying risks and controlling costs.”
Mark Hayward, Human Resources Director for the City of DeLand, says they’ve seen a $145,000 drop in combined workers’ compensation and medical costs since opening in November of 2010. DeLand also struck a deal with the local hospital to allow employees easier access to specialized medical care.
Collaboration was a running theme at the summit, as most entities remarked that they were open to discussing the idea of access sharing, which would allow their employees an opportunity to visit nearby CareHere health centers operating under neighboring counties and cities.
A partnership example is the City of Ocoee sharing with the City of Apopka to extend the convenience of easy access for employees living in different areas. The Cities of Mount Dora and Leesburg also have an access-sharing agreement for their onsite health centers.
In addition to multi-entity sharing, some have gone the route of opening more than one location, such is the case with Lake Schools, which is in the process of opening their third onsite health center this year for its more than 5,000 employees, dependents, and retirees.
“The centers have been a great success and employees are asking for more locations. Plus, we didn’t have to raise healthcare premiums on our employees this year,” said Carol MacLeod, Chief Financial Officer for Lake Schools, which began working with Crowne and CareHere in 2011.
Attendees of the summit took notes while listening to these exciting results. The Cities of Lake Mary and Sanford, who just launched onsite centers within the past few months, hope for similar results, while the City of Kissimmee is counting the days until their first center opens in April.
“These employers deserve a round of applause for implementing solutions that actually lower health costs while enhancing employee care,” added Dan Ross, president of Med-Vision LLC and Med-View LLC, which provides healthcare data analytics and benefits consulting for Crowne.
Prior to posing for a team photo and pictures with smiling clients and vendors, Ray Tomlinson, president of Crowne Consulting Group gave the following statement: “We are thrilled to hear so much positive feedback from clients who are decreasing healthcare costs and improving quality of care for their employees. The fact that more centers are opening soon means that Florida is on the leading edge of employer-driven healthcare reform. Additionally, this idea of clients sharing access in neighboring areas could extend greater convenience for employees while increasing access to affordable care.”
About Crowne Consulting Group, Inc:Crowne Consulting Group, Inc., founded in 1986, consults and provides administrative oversight services for onsite health and wellness centers to employers and is a related company with The Crowne Group, an employee benefits consulting firm, specializing in employer solutions and personal lines of insurance. Crowne’s experts have a cumulative 100 years of experience in serving public sector employers such as school boards, city and county government, as well as private organizations. The firm’s mission is to bring innovative solutions that meet the fiscal responsibility of employers and maximizes investments. Solutions for consumer-driven plans include health reimbursement arrangements, self-funded plans, onsite health and wellness centers, as well as risk management and human resources consulting.
Call 407-654-5414 to learn more about corporations, school districts, and government agencies implementing on-site health and wellness centers for their employees.
CENTRAL FLORIDA — In an effort to save taxpayer money, mayors and council members across central Florida are asking to start their own health care clinics.
CareHere is a company that’s helped local cities, counties and school districts open their own health care centers for employees, retirees and their families.
“The average cost for a regular visit — the difference is about 50 percent less to have it done at our health center here,” said Jim Carnicella of CareHere in Ocoee. In addition to Ocoee, there are CareHere clinics in Sanford, Lake Mary, Apopka and one coming soon in Kissimmee. They are all free to employees of those cities and their families.
“Every service that we have here, all the primary care that you would receive at a regular physician’s office, we do here and it’s free to the employee and their dependents,” Carnicella said.
He said when the clinic opened in 2008, health care costs for Ocoee were projected to skyrocket from $3.5 million to nearly $6 million. Instead, health care costs for the city haven’t increased at all.
“The doctors and the staff get paid an hourly rate to see as many patients as they can,” Carnicella said.
Doctors at CareHere clinics get more time to talk to patients. They’re allotted 20 minutes with each person. Most clinics offer about five minutes with the doctor. Most clinics are paid by insurance companies, but at CareHere clinics doctors, nurses, X-ray technicians and other workers only work for their municipality.
“It’s really brought me back to why I went into medicine — to just focus on patient care and not think about insurance and getting authorizations and doing what I think is right for the patient,” said Ocoee city physician Dr. Roberta Chung.
Municipal CareHere clinics are also one-stop shopping – X-rays, blood work, rehabilitation and a pharmacy are available right in the clinic.
Most Innovative Partner/Consultant Award
Healthcare Consumerism Superstars 2012
HealthCare Consumerism Solutions Magazine, December 2012, features Ray Tomlinson, President of Crowne Consulting Group, as a HealthCare Consumerism Superstar. Crowne Consulting Group was crowned with the Most Innovative Partner Consultant Award by the magazine, which is a publication of the Institute for Healthcare Consumerism.
View this full article, titled “Working On-Site to Enhance Employee Care” via this link:
Shots for Tots Combines Toy Drive with Free Flu Shots
Crowne Consulting Group, CareHere, and Pasco Schools partner to collect toy donations while providing protection against the flu.
Dec. 19, 2012 (Ocoee, Fla.) – Crowne Consulting Group, Inc. and CareHere LLC announces that they teamed up with the District School Board of Pasco County last week for “Shots for Tots,” a program to offer free flu shots to all adults and children ten-years old and older who donated an unwrapped children’s toy.
As part of the program, CareHere nurses visited several school campuses offering the free vaccine to eligible individuals in an attempt to vaccinate as many people as possible during what is considered by the CDC as a more severe flu season.
In addition to inoculating community members and increasing protection against the flu, the program also collected toys for children in the Pasco County area to aid in the District’s yearly efforts to provide presents for children whose families cannot afford to purchase gifts this year. Guidance counselors from the District School Board of Pasco County joined the drive, picking up the donations and distributing them among needy families whose children attend Pasco County schools.
Toys donated at flu shot clinics outside school campuses were donated to Metropolitan Ministries to assist in boosting their annual toy drive, which had been experiencing a decrease in the number of donations this year.
Crowne Consulting Group collaborates with Tennessee-based CareHere, LLC to operate more than 25 on-site health centers throughout Florida. Since 2011, Pasco Schools have had three onsite health and wellness centers for their employees. A news segment highlighting how Pasco Schools saved $2 million in the first year of opening its CareHere health and wellness centers is available at http://crowneinc.com/news/.
Crowne Consulting Group, Inc., founded in 1986, consults and provides administrative oversight services for onsite health and wellness centers to employers and is a related company with The Crowne Group, an employee benefits consulting firm, specializing in employer solutions and personal lines of insurance. Crowne’s experts have a cumulative 100 years of experience in serving public sector employers such as school boards, city and county government, as well as private organizations. The firm’s mission is to bring innovative solutions that meet the fiscal responsibility of employers and maximizes investments. Solutions for consumer-driven plans include health reimbursement arrangements, self-funded plans, onsite health and wellness centers, as well as risk management and human resources consulting.
Win-Win in Workers’
Compensation for Employees and Employers
Onsite health centers enhance care while lowering workers compensation costs
December 5, 2012 (Ocoee, Fla.) – Beyond improving employee healthcare through onsite health centers, Crowne Consulting Group, Inc. is drastically lowering health costs and decreasing workers’ compensation costs for employers.
Crowne collaborates with Tennessee-based CareHere, LLC to operate more than 25 health and wellness centers throughout Florida, with the City of Lake Mary opening last month and the City of Kissimmee slated for 2013. CareHere specializes in primary care, occupational services, pharmacy, and disease management. Its cost-saving model helps self-funded employers extend employee benefits to include zero copays, no deductibles, and free screenings.
Crowne and CareHere’s worksite centers are the first stop for triage and treatment of workers’ compensation and other occupational services. Services are fully compliant as there is no co-mingling of health information with work-related services. The occupational health providers also follow required regulations related to medical surveillance programs, drug testing, reporting, and return to duty.
“An on-the-job injury can set back an organization’s productivity, but health centers offer prompt care to mitigate risks and expedite return-to-work programs,” said Ray Tomlinson, president of Crowne Consulting Group. “Instead of days or weeks, many workers are back to work within hours.”
Since opening three onsite health centers in 2011 and implementing numerous wellness and benefits education programs, Pasco Schools realized a more than 50 percent decrease in workers’ compensation costs, totaling over $1.5 million in savings.
Th City of Ocoee’s medical costs of its workers’ compensation program averaged a 70 percent annual reduction during a four-year span. Last year, 92 percent of eligible employees visited the center at least once, with 35 percent of the visits for acute care.
Crowne Consulting Group, Inc:
Crowne Consulting Group, Inc., founded in 1986, consults and provides administrative oversight services for onsite health and wellness centers to employers and is a related company with The Crowne Group, an employee benefits consulting firm, specializing in employer solutions and personal lines of insurance. Crowne’s experts have a cumulative 100 years of experience in serving public sector employers such as school districts, city and county government, as well as private organizations. Solutions for consumer-driven plans include health reimbursement arrangements, self-funded plans, onsite health and wellness centers, as well as risk
management and human resources consulting.
October 15, 2012, KISSIMMEE, Fla. — A new healthcare model seems to be sweeping through central Florida and it has nothing to with the Affordable Care Act.
Cities, counties and school districts are opening their own health clinics, offering free health care to employees, retirees, and their families.
Kissimmee is set to vote on Tuesday to contract with CareHere, a company that already operates more than a dozen clinics in central Florida.
“The numbers of heart failures have come down, asthmas are down, diabetes is down, all those chronic, big-dollar, big-ticket items,” said Brian Branham, of CareHere clinics.
Branham said health is up and costs are down at the facilities, saving taxpayers money. And in exam rooms, patients not only consult with physicians, they get their blood drawn and pick up prescriptions.
Patients get more time than in a traditional medicine model, where a doctor gets a few minutes with a patient.
Doctors with CareHere are allotted at least 20 minutes of consultation time with each patient.
“The physicians get time to actually sit with the patients, talk with them, figuring out what’s going on with them,” said Branham.
Sanford opened a clinic last month. Lake Mary will open one in December and Kissimmee wants to be the next city with healthier employees.
There is already a long list of taxpayer-owned clinics around central Florida, including Flagler County, Lake County Schools and local cities: Leesburg, Deland, Mt. Dora, Sanford, Apopka, and more.
Sept. 12, 2012 (Ocoee, Fla.) – Crowne Consulting Group, Inc. is helping a growing number of organizations lower healthcare costs by enhancing employee benefits and offering onsite health and wellness centers for their employees.
The Crowne Consulting Group collaborates with Tennessee-based CareHere, LLC to operate 24 on-site health centers throughout Florida. To name a few, the City of Leesburg, City of Ocala, City of Ocoee, Lake Schools, St. Johns Schools, and Charlotte County are offering onsite medical care for employees. Add to that the City of Sanford opening earlier this week, and Lake Mary and Longwood projected for fall.
Motivators behind this trend include:
Employees pay no co-pay, which keeps utilization high. Also, generic drugs, primary care, x-rays, screenings, disease management, and wellness services are all free.
Worksite-based care makes visiting the doctor more convenient for employees who typically neglect
basic care or delay treatment.
Some employers have seen insurance claims drop 15 percent in gross costs within one year of launching on-site care, while other employers have sustained nearly a 4 percent decrease in claims costs during a four-year span.
“It’s a win-win for employers and employees because easier access to preventive care ensures that risks can be uncovered before becoming high-dollar medical claims,” said Ray Tomlinson, president of Crowne Consulting Group, which was recently profiled in Orlando Business Journal and Governing Magazine.
A news segment highlighting how Pasco Schools saved $2 million in the first year of opening its CareHere center is available at http://crowneinc.com/news/.
About Crowne Consulting Group, Inc: Crowne Consulting Group, Inc., founded in 1986, consults and provides administrative oversight services for onsite health and wellness centers to employers and is a related company with The Crowne Group, an employee benefits consulting firm, specializing in employer solutions and personal lines of insurance. Crowne’s experts have a cumulative 100 years of experience in serving public sector employers such as school boards, city and county government, as well as private organizations. The firm’s mission is to bring innovative solutions that meet the fiscal responsibility of employers and maximizes investments. Solutions for consumer-driven plans include health reimbursement arrangements, self-funded plans, onsite health and wellness centers, as well as risk management and human resources consulting.